You Might Like To Know

WAYS TO SAVE

Early Bird Savings – The maximum saving available is shown in the fare grid for each cruise and we have set aside a number of staterooms of every type with the maximum saving. Once these have been sold, the Early Bird Saving may reduce or be withdrawn. Since our Early Bird Savings are likely to reduce and since fares may rise, it really does pay to book early. Please note that the Early Bird Savings only apply to the cruise holidays as detailed on the itinerary pages of the brochure. Early Bird Savings do not apply to infant fares.

Prices shown within the fare tables are per adult and are based upon the lowest available grade within the specified stateroom type. Other grades are available within the specified stateroom type at a higher price. You will find full details of all grades available within the relevant deck plans (pages 170-211). For full details of pricing please contact your travel agent, or call us direct on 0845 3 555 333 or visit our website at www.pocruises.co.uk.

We reserve the right to adjust fares at any time. Please note that the fares for all cruises will go up on 1 July 2010 when the second edition of the P&O Cruises 2011 brochure is published. Seasonal Savers – There are 20 Seasonal Saver cruises, on which you can take advantage of Double Early Bird Savings. The maximum saving is shown within the fare grids.

Seasonal Savers – There are 20 Seasonal Saver cruises, on which you can take advantage of Double Early Bird Savings. The maximum saving is shown within the fare grids.

Family Savers Family Choice Cruise – If you’re travelling with children or teenagers our Family Savers on Aurora, Azura, Oceana, Oriana and Ventura offer generous reductions - or in some cases free places for children - utilising the extra beds that are contained in a number of staterooms. In twin staterooms these extra beds are upper pullman berths (except for Aurora grades OA, KA, JB, IA and IB where they are sofa beds) and in deluxe staterooms, superior deluxe staterooms, mini-suites and suites these are sofa beds. To calculate the family fare, the first two occupants pay the adult fare for the grade concerned minus the early bird saving and then deduct the Family Savers reduction for a child/ teenager (aged 2 to 16). The family Savers reductions can be found on page 230. This does not apply to AE grade Suites on Azura and Ventura which are based on 4 full paying adult passengers. Aurora, Azura, Oceana, Oriana and Ventura have a number of staterooms that can accommodate a travel cot for an infant aged over 6 months and under 2 years. In these cases you pay the rates shown in the fare grid regardless of your chosen stateroom grade.

There are limited infant/child and teen places available on all cruises. It is advisable to book as soon as possible if intending to take advantage of the Family Savers offer, as only a limited number of these extra beds are available for use by children on each cruise. Please note no Family Savers are given on the first two occupants or on single occupancy and we regret that we are unable to carry babies under the age of 6 months (one year for Aurora cruises R102, R108, R113 & R118, Azura cruises A124/A and A206/A, Oceana cruise E201, Oriana cruise X117 and Ventura cruises N127/A, N205/A). Family Savers do not apply on Arcadia or Adonia, our ships exclusively for adults.

Share Savers – A number of staterooms contain extra beds and if three or four adults book as a party and share one of these staterooms, then our Share Savers can save you money. In twin staterooms these extra beds are upper pullman berths or sofa beds. You’ll find further details in the deck plans (pages 170-221). An asterisk on the deck plans shows the grades at which some staterooms have extra beds. The first two adults pay the adult fare and for the third and fourth person in an extra bed you deduct the Share Savers reduction after the Early Bird Saving has been deducted from the fare for the grade concerned. It is, however, advisable to book early, as only a limited number of these extra beds will be available for sale on each cruise.

Please note that only a limited number of staterooms will be available for Family Savers and Share Savers. Once this number has been reached Family and Share Savers will still be possible but at a higher fare or reduced level of saving.

Group Savers – For details of special arrangements we can provide for groups of all types - from clubs and associations to corporate incentives and conferences - see your travel agent or call us for more information.

Combination Savers – Take two or more consecutive cruises to enjoy an extended holiday and our Combination Savers will give you a 10% reduction on the combined adult fare after the Early Bird Saving has been deducted. These Combination Savers do not apply to either cruise if one or both of the cruises are of 4 nights or less in duration, a world voyage or part of a world voyage including Arcadia’s Grand Alaskan Adventure.

On board spending money – Book any cruise from this brochure (of 7 nights and over) and you can enjoy fantastic on board spending money from £50 and up to £250 per person. This can be spent on shore excursions, drinks, in the spa or in the shops. On board spending money applies to the first two passengers sharing a stateroom, is not transferable and cannot be redeemed for cash. On board spending money amount may vary between brochure editions.

Holiday package add-ons – The prices for the Adonia and Arcadia fly-cruise holidays shown in this brochure are cruise-only, and a price for a holiday package add-on option is given at the bottom of each fare table. Holiday package add-ons include:

• International economy flights to/from Gatwick or Manchester for Adonia and to/from London for Arcadia.

• Government fees and taxes

• All overseas transfers between airport and ship on the dates specified

We’d recommend that you take this option to ensure that you arrive at the ship on time and get home as promptly as possible. We’ve used our expertise to make the holiday package add-on as efficient and competitive as possible, but we’ve left you the freedom to make your own arrangements if you prefer. Please note that you can only opt for the full holiday package add-on, taking flights and transfers to and from your destinations. If you do not take the holiday package add-on, any flights you take will not be covered by our ATOL protection. You will also need to ensure that you leave sufficient time in each case to reach the ship at least 2 hours before the departure time stated on your tickets. Please note that savings do not apply to holiday package add-ons. The holiday package add-on option is subject to availability and flight dates and prices may change from those shown. Please see the notes on page 234 which apply to all flights.

Portunus Club cruises – We are delighted to offer members of our loyalty club, The Portunus Club, an additional 5% saving on selected cruises marked with this symbol (ship usually berthed alongside). The Portunus Club 5% saving will apply after the Early Bird Saving has been deducted. This is an additional reduction irrespective of the level of Early Bird Saving discount. The 5% saving does not apply to the holiday package add-on and is only combinable with selected offers.

Free Car Parking in Southampton – Book a cruise of 7 nights or more before 30 June 2010 and if you’re are sailing from Southampton you can choose to take advantage of our free car parking offer (one space per stateroom), leaving your car in a secure car park near the terminal. This service is operated by Cruise & Passenger Services. Please let us know at the time of booking if you wish to benefit from this offer. Once you have booked your cruise contact Cruise & Passengers Services Ltd on 023 8033 4883 or via www.candps.com/parking to arrange your free car parking no less than 35 days in advance of your departure.

FAMILIES

Restrictions on where children can go on board – We would ask parents and/or guardians to remember that there are other passengers on board and for this reason a few of the lounges and public rooms are ‘out of bounds’ to passengers under 16. Please note that passengers under the age of 18 must travel with a parent or companion over the age of 21 and that we are unable to carry babies under the age of six months (one year for Aurora cruises R102, R108, R113 & R118, Azura cruises A124/A and A206/A, Oceana cruise E201, Oriana cruise X117 and Ventura cruises N127/A, N205/A) Children in swimming nappies are not allowed to use the main pools but may use the paddling pools under the supervision of their parents or guardian. We also ask parents and guardians to note that children under 16 must not be left unaccompanied on the ship whilst at a port of call.

LUGGAGE

On cruises sailing from and returning to Southampton, you can bring as many bags as you can comfortably fit into your stateroom. Just bear in mind that each piece of luggage should weigh no more than 23kg (20kg if travelling on a Cruiselink coach) for handling purposes. On fly-cruises the baggage restriction will also be 23kg per person. On scheduled international flights the baggage restrictions vary between 20-23kgs per person. Please confirm with your air carrier. For cruises of 3 nights and under, you will be asked to carry your own luggage on board (although we will of course provide assistance if required).

MONEY MATTERS

Items not included in your holiday fare

The all-inclusive nature of our holidays ensures you can enjoy exceptional value for money. In addition to this, there are a few little luxuries that you can choose to purchase whilst you are on board.

• Coffee and drinks in the bars, all drinks and wines in the restaurant and in your stateroom, cigarettes and tobacco

• A range of health & beauty treatments and facilities

• Purchases in the on board shops

• Select Dining (a small cover charge applies)

• Telephone calls, faxes, internet access (where applicable), emails and Interactive TV services

• Optional entertainment including art and craft materials, golf lessons and souvenir programmes.

• Tips at the end of your cruise

• Local taxes - Some destinations may impose local taxes whilst we are in port. All prices on board will be displayed exclusive of this tax and will be charged and itemised on your on board account, information about applicable taxes will be provided to you on board.

Paying for purchases on board

For your convenience we operate a ‘cash free’ system where you simply sign for all purchases using your Cruise Card, which is provided at check-in. As is standard, we will register your credit card at check-in. You can use a MasterCard, Visa, American Express, Diners Club or Visa Delta/Debit card. We are unable to accept Switch/Maestro, Solo, Visa Electron card or Pre Paid Credit Cards. Whilst you are on board your daily spend will be authorised at close of business each day with your card provider. These authorisations remain on your card for up to 28 days. On your return home, you may wish to contact your card provider to clear any outstanding authorisations so as not to affect your credit limit.

We recommend that you contact your card provider prior to your holiday so that they are aware of the change in your spending profile and that you will be travelling abroad. This will help ensure that you have no problems with authorisation when on board or spending ashore in a foreign port. Should you wish to settle your account with cash, you can do so once on board however, a credit card must still be registered when you check-in. If a card is not registered then your account will need to be kept in credit in order for you to continue charging. Please note that we are unable to accept personal cheques. If you are travelling on a consecutive cruise, you must settle your on board account at the end of each individual cruise.

Obtaining foreign currency

You will be able to obtain suitable foreign currency for most ports of call on board. This can be purchased using sterling travellers cheques or with cash. We regret we are unable to accept personal cheques or Pre Paid Credit cards as payment for foreign currency. You are able to purchase foreign currency using your on board account. You can re-exchange your foreign currency, but only in the denominations sold on board (subject to on board exchange rates). We are unable to accept foreign coins. All foreign currency transactions are converted using Pounds Sterling. Please note that, as part of the fight against terrorism, international crime and money laundering, EU regulations require all passengers entering or leaving the European Union with €10,000 or more in cash (or its equivalent in other currencies or easily convertible assets - e.g. bonds, shares, traveller’s cheques etc.) to declare the sum to the customs authorities of the Member State which he/she is entering or leaving. If you are likely to need to make a declaration under this regulation please contact the HM Revenue & Customs National Advice Service on 0845 010 9000 or visit www.hmrc.gov.uk for further information on how to comply.

GOING ASHORE

Information about the ports

In some countries we’ve listed the main destination in the itinerary and shown the port in brackets e.g. Cork (from Cobh). In these circumstances we take you to the port advertised and then offer shore excursions to reach the main destination. Where the ship berths some distance from the port centre, passengers who wish to go ashore independently will usually find local public transport connections and private taxis close to the ship.

At certain ports, taxis may not be available close to the ship and public transport connections may not be accessible on foot. Depending on the local circumstances, we will arrange for a bus service between the ship’s berth and a reasonably convenient location close to the port entrance. Where these services are chargeable, tickets will be available for sale on board. In some cases the bus fare is payable directly to the coach operator upon boarding.

Getting from ship to shore

Wherever possible, your ship will dock at a quayside allowing you to come and go as you please via the ship’s gangway. Sometimes, in smaller ports, the ship will anchor at sea and tenders will offer a free and frequent service ashore, such ports are represented by (land by tender) symbol.

Depending on the number of people wishing to go ashore, you can normally expect to be ashore about an hour after the time of arrival. The symbol (ship usually berthed alongside) indicates ports that we usually berth alongside but at which, in exceptional circumstances, we may need to anchor the ship at sea. While the ship is in port, naturally the restaurants, bars and other facilities (except the shops) are available.

Time in port

The time the ship will be in port will vary from cruise to cruise and port to port. For each cruise in this brochure we have indicated under each port whether our port call will be a morning, an afternoon, a full day or longer. In this summary you will find a guide to how long the ship will usually be in port in each case.

Morning – A morning call will be a minimum of 4½ hours and a maximum of 6½ hours with the ship usually arriving between 8am and 9am and normally departing between 1pm and 2pm.

Afternoon – An afternoon call will be a minimum of 4½ hours and a maximum of 6½ hours with the ship usually arriving between midday and 2pm and normally departing between 5pm and 7pm.

Full Day – Normally a full day call will be a minimum of 7 hours and a maximum of 10½ hours with the ship generally arriving between 7am and 10am and departing between 4pm and 6.30pm. However in certain cases where the main destination is further away than normal from where the ship calls (eg Cairo), the call will be longer - up to 15 hours.

Full Day & Evening – A full day call with an evening in port will be around 15 hours with the ship usually arriving between 7am and 8.30am and normally departing between 11pm and midnight.

Full Day & Morning – A full day call with an overnight and following morning in port will be around 28 hours with the ship usually arriving between 8am and 9am and departing between midday and 1pm the following day.

Afternoon & Evening – A minimum call of 9½ hours and a maximum of 11 hours with the ship usually arriving between 12.30pm and 2pm and normally departing between 11pm and midnight.

Afternoon & Full Day – A minimum call of 27 hours and a maximum of 29 hours with the ship usually arriving between 1pm and 2pm and normally departing the following day between 5pm and 6pm.

Two Full Days – A minimum call of 33 hours and a maximum call of 35 hours with the ship usually arriving between 7am and 8am and normally departing the following day between 5.30pm and 8pm.

Please note that the timings given above are guidelines only and the actual times may vary. We will provide you with information on board so you are able to stay informed about our estimated times of arrival and departure each day.

In addition to the above call timings, there are occasions where our ships cruise past scenic points such as cruising in fjords, off the North Cape or through the Panama Canal. In these cases we have given an approximate time of day that we would expect this to take place.

Destination safety

The Foreign and Commonwealth Office Travel Advice Unit may have issued information about your holiday destination. You are advised to check this information on BBC2 Ceefax page 470 onwards, on the internet under the address: www.fco.gov.uk/ knowbeforeyougo, or by telephone on 020 7238 4503/4504. Alternatively, you can contact the ABTA Information Department on 0901 2015050 (calls are charged at 50p per minute).

TRAVEL ARRANGEMENTS FOR FLY-CRUISES

For cruises N127/A, A124/A and D111 where you sail from Southampton and fly back to the UK, we offer a complimentary coach service from the designated airports to Southampton on embarkation day so that you can park at the airport and your car will be awaiting you on your return. For cruises N205/A. A206/A and D201 where you fly to the ship and sail back to Southampton, we offer a complimentary coach service from the cruise terminal back to your airport of departure on disembarkation day. Please note these may not be Eavesway operated services.

For all fly-cruises in this brochure excluding holidays on pages 162-167, we’ll arrange dedicated charter flights using aircraft of reputable carriers such as Thomas Cook Airlines and Thomson Airways. On all cruises we offer flights from London Gatwick and Manchester and on our Caribbean fly-cruises to either Birmingham or East Midlands, as well as from various regional airports. You’ll find details of these airports on the relevant cruise pages.

Flights to Barbados normally depart the UK in the morning and arrive the same afternoon, whilst inbound flights are overnight departing in the afternoon and arriving in the UK the following morning. If you are travelling to the Caribbean/Mexico you may be required to complete an ESTA application - refer to your flight notification for details. (Please see page 235 for further details on ESTA).

We’ll send you provisional flight timings 10-12 weeks before you travel. All flight times are approximate and subject to change. P&O Cruises has no control over changes airlines may make to flight times but will inform you of any changes.

Premium seat upgrades

You can upgrade to a premium seat on a number of our Caribbean charter flights from £199 per person return. For transatlantic cruises we offer upgrades at a cost of £99 per person one-way. Benefits include larger, more comfortable seats. Upgrades to premium seats are subject to availability, must be purchased on a roundtrip basis where available, and are not always offered on all of our UK regional departures. If premium seats are withdrawn from a particular flight for any reason, the upgrade supplement for that flight sector will be refunded in full. For further information please contact our Flights Reservations on 0845 3 555 333.

Scheduled flight alternative

If you would prefer to take a scheduled economy flight, our Flights Department can arrange flights to/from Barbados at a supplement from £379 per person one-way or £699 per person return. They will also be happy to provide a quote on your preferred carrier for upgrades to premium economy, business or first class. Scheduled flights are subject to availability and from/to London only and, depending on flight schedules, it may be necessary to arrange overnight hotels before or after your cruise at your own expense. You will need to check-in and collect your own baggage however, we will provide transfers to/from the ship at no extra cost.

All flights - please note

a) Airlines reserve the right to refuse travel on medical grounds. You must notify us of any medical conditions or other requirements for airport assistance (only available after check- in) or special arrangements on your flight. You may be required to provide additional information to the airline in order that they can assess your fitness to fly. Several airlines are unable to carry passengers who require oxygen during part or all of the flight. If you do have this requirement then advance arrangements need to be made at additional cost.

b) If you have any special dietary requirements including child meal requests, please advise us at the time of booking or at least 7 days prior to travel. We are unable to guarantee that all requests can be met.

c) Only fully fit and mobile passengers may occupy exit row seats. These seats may therefore only ever be assigned at the discretion of the airline at check-in.

d) Due to the configuration of the aircraft, it may not always be possible to obtain seats together.

e) All flights are non-smoking.

f) All flight times, air carriers and flight routings are subject to change. Flights will not necessarily be direct or non-stop. P&O Cruises will inform you of any changes.

g) P&O Cruises will determine the city airport i.e. for London, either Heathrow or Gatwick may be used. Where a choice of UK departure airports is offered, this is subject to availability.

h) Please note that air credits are not applicable to passengers booking consecutive cruises during our fly-cruise season or those not taking our flights.

i) Seats can be pre booked online on selected charter flights at approximately 12 weeks before departure. Visit www.pocruises.co.uk and select Cruise Pesonaliser. All other seats will be allocated by the airline at check-in.

j) When you or your Travel Agent make a booking on a P&O Cruises Caribbean fly-cruise, your confirmation may show a UK air city called ‘QQQ’. This is because we have not finalised our flying arrangements at the time of your booking and cannot give details of the specific UK air city for your flights. A booking with ‘QQQ’ means that you have a confirmed booking including flights, and all people booked under the same booking reference will be allocated the same flights. However, we cannot guarantee that this will be the case for each reference with a group party. The UK air city allocated could be any of the UK air cities we have available for that particular cruise. You will be notified of your specific UK air city at least 7 days prior to departure. P&O Cruises will do its best to allocate a UK air city of your preference, but this cannot be guaranteed.

Parking at the airport

Details of airport parking facilities will be sent to you 2-3 weeks before travel.

Hotel stays before my flight?

If you are flying from London Gatwick and have a long journey to the airport, we can arrange an overnight hotel stay for the night before your flight, from £119 per room. If you would like to take this option, please let us know at the time of booking. Information on Manchester hotels is available on request. Hotel bookings are subject to availability, no refunds can be given for cancellation within 7 days of your stay and the price excludes breakfast and transfers.

PASSPORTS AND VISAS

If you are a British Citizen, a full passport is required. If you DO NOT HOLD A BRITISH CITIZEN PASSPORT, your passport travel documentation/ visa requirements may be different. You should check with your travel agent or our preferred visa supplier, TLCS Global Services, on 0845 899 7214, to ensure you have the correct documentation. The following passport and visa information is for British Citizens only. You will need to have 6 months validity in your passport after your date of return (especially for Norway, Russia, and the USA) and we would recommend that you have some blank pages in your passport for entry stamps. Children will need their own passports. If you are applying for a new passport, please leave adequate time to action your application. Please be aware that if you are applying for your first British Citizen passport, you may now be required to attend interviews prior to the passport being issued. For this reason, we would advise all passengers in this situation to allow a minimum of six weeks to obtain their passports. For further information, please contact the Identity and Passport Service Adviceline on (+44) 0300 222 00 00 or visit the website at www.direct.gov.uk or email info@passport.gov.uk. Please note British Visitor Passports are no longer valid. British Subject* passport holders requirements may differ: please ensure you obtain the necessary documentation.

Russia (including St Petersburg)

If you are participating in an organised P&O Cruises shore excursion, we will arrange a group visa to cover you for the duration of your excursion: all passengers must bring a photocopy of the photograph/personal details page of your passport.

If you intend to go ashore independently in Russia, a Russian visa is required. Russian visas can be obtained from the Russian Embassy or a visa service of your choice. To apply for a Russian Tourist Visa, you must possess a visa support letter to accompany your application. Full details will be sent to you approximately 7 to 10 weeks prior to departure.

United States of America (including territories) If issued before 26 October 2005 your passport must be machine-readable. A British passport is machine-readable when there are two lines of letters, numbers and chevrons (<<<<<<) printed across the long edge of the personal information page (the page with photograph and personal details). The machine-readable text will appear on a white strip on older passports and directly on the page on newer passports. If there are no such lines of text on the personal information page, the passport is not machine-readable.

If your passport was issued between 26 October 2005 and 26 October 2006 then it must have a digitally applied photograph (a digital photo is one that is printed on the page, not a photo that is glued or laminated into the passport). At the time of printing this information, any passport that is issued on or after 26 October 2006 must be biometric if used to travel to the United States. If your passport is issued after this date and is machine readable but not biometric, you will need to obtain a full US visa.

British Citizen passports issued at embassies overseas may not be machine readable or biometric. All nationals or citizens of eligible countries who plan to travel to the United States under the Visa Waiver Program (VWP) must obtain ESTA approval prior to travel. Please be aware that you must obtain your ESTA approval prior to leaving home as authorisation of applications can take up to 72 hours. There are no facilities available at check-in to process ESTA applications.

Please note that you are unable to enter the United States under the VWP unless you have already obtained ESTA approval prior to travel.

Obtaining ESTA approval, for most travellers, is easy. At the time of going to press ESTA can be obtained free of charge from https://esta.cbp.dhs.gov but the US authorities reserve the right to impose a charge. A third party, such as a relative or Travel Agent, is permitted to submit an ESTA application on behalf of a VWP traveller. Please do not use any other website as they may charge you a higher fee for the same service. Please ensure you bring your ESTA approval code or copy of the authorisation. This will assist you at embarkation.

For all other nationalities, we strongly recommend you check to see if you are eligible for this program by visiting the US Embassy website http://www. usembassy.org.uk. If you are not eligible for this program, you should contact the US consulate or embassy to confirm your individual visa requirements. British Subject* passport holders are required to obtain a full US visa prior to travel.

The ESTA travel authorisation is not a visa. It does not serve in lieu of a US visa when a visa is required under US law. Individuals that possess a valid visa will still be able to travel to the United States on that visa for the purpose it was issued, and will not be required to apply for an ESTA.As part of your ESTA application, you will be required to provide biographical data including name, birth date, and passport information. You must complete all fields marked as mandatory, but you may ignore any fields which are not.

You will also be required to answer VWP eligibility questions regarding communicable diseases, arrests and convictions for certain crimes, and past history of visa revocation or deportation, among others.

An approved ESTA travel authorisation is:

* Valid for up to two years or until the traveller’s passport expires, whichever comes first

* Valid for multiple entries into the United States

* Not a guarantee of admissibility to the United States at a port of entry. ESTA approval only authorises a traveller to board a carrier for travel to the United States under the VWP. In all cases, CBP officers make admissibility determinations at our ports of entry. (For additional information, please visit “Know Before You Go” at http://www.cbp.gov/ xp/cgov/travel/travel_news.)

If you do not receive an ESTA approval you may be denied boarding, experience delays, or be denied admission at a US port of entry.

Having obtained ESTA approval, international travellers, who are nationals of Visa Waiver Program (VWP) countries, may enter the USA without a visa after completing a US Department of Justice Form I-94W. You may check to see if you are eligible for this programme, or obtain further information, by visiting the US Embassy website in the UK at http://www.usembassy.org.uk or by contacting them on 090 4245 0100 (premium call rate).

* These are mostly people who were born in British India before 01/01/49 and did not become citizens of India, or who were citizens of Eire and British subjects before 01/01/49 and have made a claim to retain British Subject status. You are able to check your status on your passport information page to the right of the picture.

When joining the ship in the United States, US Immigration requires passengers to provide us with certain immigration details no later than 90 minutes before the ships’ scheduled departure time. Failure to do so will result in denied boarding. This information may be provided to us at check-in so long as this is done no less than 90 minutes prior to departure. We would prefer to have this information in advance and therefore ask you to submit these details on-line by visiting www.pocruises.co.uk, selecting ‘Cruise Personaliser’.

Tripoli, Libya

At the time writing, there are some specific requirements for calls into Libya but these are subject to change. Confirmed details will be sent to you approximately 8 to 10 weeks prior to departure. You should note though that Libya does not allow entry to Israeli nationals, US citizens or any person with an Israeli stamp in their passport.

Canada

All British Citizen passport holders will be able to enter Canada without a visa. If you are not in possession of a British Citizen passport, please ensure you check your entry requirements for Canada at www.canadainternational.gc.ca. This will provide you with an up to date list of passport holders that require a Temporary Resident Visa (TRV) for Canada. British Subject passport holders will require a Temporary Resident Visa (TRV).

Schengen Visa requirements

Non-European passport holders may require a Schengen visa for entry into Continental Europe. Please ensure you check your entry requirements for Europe prior to embarkation. The United Kingdom is not a Schengen State member. British Citizen passport holders will not need to obtain a Schengen visa.

VACCINATIONS

At the time of writing no vaccinations are compulsory for any holiday in this brochure but the Department of Health does however recommend vaccinations for certain countries visited on our cruises. Since these recommendations do change you should check in good time before departure with your GP, or ask your travel agent for a copy of the Department of Health’s leaflet ‘Advice on health for travellers’. Alternatively you can find the location of your nearest MASTA travel medicine clinic at www.masta.org

Malaria – there is a risk of Malarial transmission in the Dominican Republic and Honduras. We therefore recommend that you seek advice from a Travel Medicine Clinic and, if advised, obtain prophylactic medication before joining: Arcadia cruise J103, Aurora cruise R118, and Ventura cruises N131/A, N202/A and N203/A

MOBILITY

Before making a booking, please familiarise yourself with clauses 18-24 of the Booking Conditions in this brochure (see page 239). You will be pleased to know that all our ships cater for passengers bringing wheelchairs or mobility scooters (referred to collectively in this section as wheelchairs). With lifts and wheelchair accessible routes to all public rooms and the vast majority of deck areas, as well as a number of staterooms adapted for wheelchair users, we aim to make your stay as relaxing and comfortable as possible. If you are planning to bring a wheelchair on board with you, it is essential that you let us know at the time of booking so we can advise you of restrictions on the size and type of wheelchair we accept on board. Any passengers requiring the use of a wheelchair, mobility scooter or walking aid must provide their own. For the safety of all our passengers P&O Cruises has introduced size guidelines for all wheelchairs and mobility scooters where a standard (non adapted) stateroom has been booked (these restrictions do not apply to passengers bringing a motorised wheelchair and booked in fully accessible staterooms). For all bookings, scooters must meet the following specifications: Width - no more than 20 inches (51cm); weight - no more than 45 kg total with no component piece to weigh more than 23 kg when dissembled; battery - Gel or Dry Cell only. Part-time wheelchair users who travel in a non-adapted stateroom must bring a collapsible wheelchair. For the safety of the ship and everyone on board, all wheelchairs and other aids to mobility must be stored inside your stateroom when you are not using them. A ship is not always the easiest environment for using a wheelchair. Although our crew are always very helpful, they are unable to assist you in moving around the ship, or in any personal day-to-day tasks. For this reason, we require passengers who use a wheelchair to be accompanied by a personal assistant/travelling companion to provide these services.

Mobility ashore – We make our best efforts to ensure that all passengers get ashore in as many ports as possible, but please bear in mind that there may be some access restrictions. Due to the extreme tidal nature and the gangway configurations required to cope with large varying height differences between the quay and the gunport doors, there is a strong chance that full and/or part wheelchair users may not be able to go ashore in ports including, but not limited too; Bilbao, Brest, La Coruna, Le Havre, La Rochelle, Lisbon, Vigo, Zeebrugge, Canary Island ports, Hamburg, Boston, Halifax, Portland, Quebec. We apologise for any inconvenience that this may cause but we are sure that you will appreciate that this is in the interest of your safety. We would advise you to contact us to discuss your requirements if you are considering travelling to these destinations

When the ship is anchored away from the quayside, indicated by the symbol, and where conditions permit, passengers are taken ashore by the ship’s launches (or ‘tenders’). There is a possibility, in exceptional circumstances, that launches will also be used to get passengers ashore at ports featuring the symbol. Every effort will be made to offer access ashore via the tenders but you must have some independent mobility in order to step into and out of the tenders. Please note that for health & safety reasons, the crew are unable to lift passengers. We will transfer wheelchairs into the tender or onto the quayside as appropriate, provided no individual part of the wheelchair weighs more than 23kgs when disassembled. You or your travelling companion will be responsible for assembling and disassembling your wheelchair, but the crew will endeavour to assist where practical and safe to do so.

Our shore excursion brochure descriptions offer practical advice based upon our operating experience. We would strongly advise you to read the excursion descriptions to make sure that your chosen excursion is suitable for your individual personal requirements. We use our best efforts to obtain appropriate transport although it is not always possible to secure fully accessible vehicles. Please note that taxis are usually available for hire close to the ship’s berth should passengers wish to travel independently.

HEALTH & SAFETY

For your own safety and wellbeing, you must be fit and healthy to travel with us and to undertake all associated flights and tours. Naturally there is a well-equipped Medical Centre on every P&O Cruises ship, but our medical facilities aren’t designed for extensive or continuing treatment of pre-existing conditions. So if you have a medical condition that necessitates the use of oxygen, will be taking an oxygen concentrator or cylinders with you, will be bringing electrical medical equipment or medical sharps, or if you require peritoneal kidney dialysis, you must let us know when you make your booking. For the safety and comfort of all passengers we are unable to carry any passengers suffering from a contagious disease (for example measles, chickenpox etc.). Also passengers who normally require assistance in the activities of daily living are advised that they must be accompanied by a fit and able-bodied travelling companion. We regret that we cannot carry passengers who have entered their 24th week of pregnancy or beyond at any point in their cruise. All pregnant women are required to produce a doctor’s or midwife’s letter stating that mother and baby are in good health, fit to travel and the pregnancy is not high-risk. The letter must also include the estimated date of delivery (EDD) calculated from both Last Menstrual Period (LMP) and ultrasound (if performed).

In the unlikely event that you or your child requires emergency medical assistance, all our ships have well-equipped Medical Centres on board, supported by qualified doctors. All of our Medical Centres hold the distinction of being the first and only facilities in the industry to be accredited by the prestigious United Kingdom Health Quality Services and certified to ISO9001:2000. Children must be aged one year for Aurora cruises R102, R108, R113 & R118, Azura cruise E201, Oriana Cruises X117 and Ventura cruises N127/A and N205A due to the remote itineraries and number of consecutive days at sea.

If your health condition as declared at the time of booking changes, you must inform P&O Cruises immediately. Please note that if, in our opinion, you have failed to inform us of any condition which we consider may be harmful either to yourself or any other passenger during the course of your holiday we shall refuse boarding. In addition, failure to disclose any of the specified medical conditions may result in your insurance being invalidated.

Smoking on board – For the safety, comfort and enjoyment of all of our passengers, and in view of the UK legislation banning smoking in public spaces, we have reviewed and amended our policy on smoking on board our ships.

For all holidays featured in this brochure, smoking will be permitted on balconies and designated areas of the open deck, but is not permitted in staterooms or public rooms.

Alcohol on board – We have a policy on the responsible serving of alcohol and we reserve the right to confiscate alcohol at the gangway should the need arise. It is not our intention to invoke this policy as a matter of course and we will implement it only on occasions where we consider it is likely that the health, comfort, safety and enjoyment of passengers may otherwise be compromised. Passengers under the age of 18 will not be served alcoholic beverages on board and must not be in possession of alcohol. Passengers may be asked to verify their age. It is prohibited to attempt to purchase alcohol for those under 18 in the bars and shops on board. 16 and 17 year olds may be bought beer, cider or wine to drink with a meal in the restaurants when accompanied by an adult. Alcohol purchased ashore by those under 18 will be confiscated at the gangway.

Booking alterations

If you wish to transfer to another cruise, this will generally be treated as a cancellation under clause 38 of the Booking Conditions. P&O Cruises, at its discretion, may allow the transfer without treating it as a cancellation if the P&O Cruises holiday to which the transfer is to be made departs within 12 months (within 6 months in the case of transfer from a world cruise) of the original and is for a higher price. Agreement to transfer a cruise would also be conditional upon such a request being made more than 56 days before the original scheduled departure date; there being availability; and the payment of both an administration charge of £100 and any expenses (such as airline and/or hotel charges) incurred by P&O Cruises as a result. Such a transfer would only be allowed on one occasion. We reserve the right to change the criteria for allowing transfers at any time without notice.

CANCELLATIONS

If you have to cancel your cruise for any reason and had made your cruise booking via a travel agent, then you must ask your agent to call or write to us immediately to confirm cancellation and return any deposit confirmations or tickets you have received. If you have booked your holiday direct with P&O Cruises then you will need to contact us direct. The cancellation charges which will then apply are shown on page 240 in clause 38 of our Booking Conditions. Depending on the reason for cancellation, you may be able to recover the cancellation charges from your travel insurer.

DELAYS

Delays to ships and flights, whilst very rare, do occasionally occur. In such situations P&O Cruises, in liaison with its supplier of services where appropriate, will use its best efforts to ensure the comfort of its passengers during the course of any such delay. Depending on the particular circumstances, refreshments, meals and accommodation may be provided as appropriate, subject always to the facilities and services locally available. P&O Cruises aim will always be to minimise the inconvenience of any delays.

BROCHURE INFORMATION

The information in this brochure represents P&O Cruises plans and intentions at the time of going to press. Events subsequent to the printing of the brochure may cause us unavoidably to change our plans, which could affect the published itineraries, prices and port taxes. In the event of such changes or alterations, you will be told as soon as reasonably possible, but P&O Cruises give notice that all information in this brochure is subject to alteration with or without notice. Passengers are carried subject to the conditions of the carriers concerned. You will find P&O Cruises Booking Conditions on pages 239-241. The photography used throughout this brochure depicts typical locations and scenes that may be viewed on a P&O Cruises holiday. Any imagery used may not be a specific representation of what can be seen on that cruise, but may simply reflect the ambience or theme of a location visited. We are able to provide core information about our cruises in alternative formats. If you would like to discuss your requirements please call 0845 3 555 333.

DATA PROTECTION

P&O Cruises is a trading name of Carnival plc. Personal information you provide to us in connection with your booking will be processed by Carnival plc in accordance with our Data Protection Policy set out in the Booking Conditions and for marketing purposes as set out below.

Carnival plc and other Carnival group companies (including those in the US) may wish to contact you with information and offers from P&O Cruises and other Carnival group cruise brands or for market research purposes. If you prefer not to be contacted please contact us at: Customer Data Department, P&O Cruises, Carnival House, 100 Harbour Parade, Southampton SO15 1ST.

YOUR FINANCIAL PROTECTION

The fly cruises in this brochure are ATOL protected by the Civil Aviation Authority. Our ATOL number is ATOL 6294. ATOL protection does not apply to all cruises shown in this brochure. All non-fly cruises sold in the UK are protected by ABTA. Please see our Booking Conditions for more information, and if in doubt ask us to confirm what protection may apply to your booking.

ABTA MEMBERSHIP

P&O Cruises is a member of ABTA with membership number V8764. ABTA and ABTA members help holidaymakers to get the most from their travel and assist them when things do not go according to plan. We are obliged to maintain a high standard of service to you by ABTA’s Code of Conduct. For further information about ABTA, the Code of Conduct and the arbitration scheme available to you if you have a complaint, contact ABTA Ltd, 30 Park Street, London SE1 9EQ or go to www.abta.com

PROTECTING THE ENVIRONMENT

We take our environmental responsibilities very seriously and are committed to reducing our environmental impact. We are dedicated to preserving the marine environment in which we operate, and therefore believe it is our duty to introduce environmental practices which set a high standard of excellence and responsibility. To support our aim we have developed an environmental management system independently certifi ed to ISO 14001, which is the most widely recognised global standard for improving environmental performance. We recognise that without appropriate treatment the waste generated on board our ships, together with the fuel and other products we use to transport, feed, entertain and take care of you could have an impact on the environment. Our waste treatment facilities ensure that all waste water is appropriately managed to minimise its impact upon the oceans. All general waste is treated on board to reduce its volume prior to landing ashore, and wherever possible general waste is recycled. We are reducing our air emissions through the implementation of fuel efficiency measures, including improved hull coatings, low energy lamps, increased recirculation of waste heat and improved efficiency in air conditioning, and we continue to explore new technologies. Through these measures and other initiatives P&O Cruises will ensure that we help preserve our environment for future generations.

OUR PRICES

The fares shown in this brochure are available for sale from 24 April 2010. We reserve the right to vary particulars and prices shown in this brochure after the date of publication. Prices, supplements and special offers advertised in this brochure or elsewhere may be withdrawn or changed. Prices may go up or down. Prices may rise in subsequent editions of this brochure. Regular promotions and discounts from both ourselves and travel agents mean that savings on the brochure prices are available from time to time, which will vary depending on when the booking is made and the popularity of the dates and itinerary of a particular holiday and other factors. Please contact your travel agent for up to date prices before you book, or call us on 0845 3 555 333, or visit our website at www.pocruises.co.uk

GUARANTEES

When you or your travel agent come to make a reservation you may be offered the guarantee of a stateroom type, rather than a specific stateroom number. This is because we know from past experience that a small number of passengers will be compelled to cancel their arrangements, thus leaving the accommodation vacant. Accepting a guarantee means that you have a firm booking and can go ahead with your holiday plans in the same way as if you had accepted a specific stateroom number at the outset. When we allocate a stateroom number you can rest assured you will be given a stateroom of the type you have booked, or, in some instances, of a higher rate, though it may be situated on a different deck to that shown on the deck plan for the grade guaranteed. The fare you have been quoted will, however, remain unchanged.

Single occupancy in shared staterooms

We offer a number of staterooms for single occupancy at an additional supplement to the stateroom rate, as shown on pages 230-231. The following grades will be available for single occupancy:

Arcadia	DA - OE grades
Adonia	JA - OD grades
Aurora	IA - OD grades excluding KA and OA
Azura	JA - OG grades
Oceana	JA - OD grades
Oriana	KB - OD grades
Ventura	JA - OG grades

On all ships other grades may also be sold for single occupancy but at the full fare i.e. twice the fare for the type concerned. The supplement should be added after the saving has been deducted. You should also note that only a limited number of rooms will be available for single occupancy. Once this number has been reached, a limited amount of single occupancy rooms may still be available at a higher fare.

STATEROOM CHANGES

Just occasionally it may be necessary for us to change the stateroom that you have booked. Should this situation occur, you can rest assured we will move you to a higher stateroom type at no extra charge. If you have chosen your booked stateroom for a particular reason – for example a wish to be in a specific position on the ship – and would not want to be considered for a stateroom move, please let us know at the time of booking. Please note that any stateroom moves will be given only at the choice and discretion of P&O Cruises. We will, of course, continue to consider separately any waitlist requests for upgrades for extra payment.

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